Privacy Policy

This website (the "Website") is owned and maintained by Sompo Japan Nipponkoa Insurance Company of Europe Limited, with registered office at 1st Floor, 6 Devonshire Square, London EC2M 4YE and company number 02846429 ("Sompo"). Sompo is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Register Number 202894).

Sompo respects the privacy interests of visitors to this website. Sompo is committed to providing you with a secure website environment. This Privacy Policy describes the nature of that respect and commitment by detailing the types of the personal information that we collect, the uses we make of that information, and related information regarding your ability to access, correct, and request deletion of any personal identifying information you choose to give us.

For the purposes of the Data Protection Act 1998. The data controller is Sompo. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998 and any other regulations currently in force).


    When submitting questions or requests to Sompo via this site, you may be asked to provide specific information that personally identifies you, including without limitation a valid e-mail address.


    The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting information to us, you agree to this transfer, storing or processing. We will use reasonable efforts to ensure that your data is treated securely during such transfer, storing or processing.


    Identifying information may be used for general statistical analyses of the use of our site, to improve the content of our site and offerings, and to customize our site to better meet your needs. We may use and disclose your personal identifying information in a number of ways related to your use of this Website. Sompo and its affiliates may, from time to time, use your personal identifying information in connection with sending you specific, targeted information in which you have expressed interest or which Sompo believes would be of interest to you. We also may use aggregated information, which does not identify you personally, for marketing, promotional and other business purposes. You may opt out of receiving special offers, promotions or mailings at any time. Sompo will not sell our contact list or provide your personal identifying information to any non-affiliated person or entity in the ordinary course of our business, although Sompo expressly reserves the right to transfer such information in connection with a change in ownership of Sompo or its assets but in such an event Sompo will provide you with notification on our Website. Sompo may employ third parties who perform various services with respect to this Website. Your personally identifying information is made available to these third party service suppliers strictly for use in connection with the services being performed on behalf of this Website. Sompo may also disclose information as described below under the heading "Security".


    If you want to see the personal information we have collected about you from this Website or if you believe any information we have is incorrect and you wish to correct it, please write to Sompo at the address given at the end of this Privacy Policy. Any access request may be subject to a fee of at least £10. If Sompo changes or deletes information in response to your request, we will not then continue to use it; however, some residual information may remain in backup records or records of deletions.


    Sompo uses what it considers as appropriate technical and organisational measures to safeguard the confidentiality of your personal identifying information including practices, such as firewalls and encryption. Given the nature of the Internet, however, Sompo cannot and does not ensure complete security. Sompo shall not be responsible for any breach of security or for the actions of any other person or entity. Hackers pose a threat to any Internet user, and the legal and regulatory status of matters on the Internet is uncertain. For these reasons, Sompo cannot and does not guarantee that all of your personal identifying information will never be disclosed in ways you do not expect or which are not described in this Privacy Policy. Sompo cooperates with law enforcement inquiries, we obey court orders, and we honour subpoenas and other legal process. Your personal identifying information may be disclosed if we are compelled by law or legal process to disclose it. We may also disclose such information if we determine, in our sole discretion, that disclosure would be useful in connection with investigating possible non-compliance either with the law or with any Sompo policy, including our Terms or this Privacy Policy.


    Children under 18 should not send any information about themselves to us, including information like your name, address or e-mail address. Sompo does not knowingly collect personally identifying information from children under the age of 18. In the event that we learn that we have collected such information from a child under 18, the information will be deleted from our database as soon as reasonably possible.


    We may place small text files known as "cookies" on your hard drive. We may use cookies to estimate our audience size and usage pattern, to recognise when you return to our site and to store information about your preferences so that we can provide you with a better service when you use our site.

    You may change your browser settings so that you are notified when a site attempts to use a cookie and at that stage you may choose to accept or reject that specific cookie. However, if you choose to reject our cookie, you may be unable to access specific parts of our site. Unless you adjust your browser settings our system will automatically issue cookies when you log on to our site.

    To learn more about cookies and how to adjust your browser settings to control cookies, please visit:


    From time to time our Website may contain links to third party websites. If you follow links to these websites, please note that these websites will have their own privacy policies over which we have no control. We do not accept any responsibility or liability for the privacy policies of other websites. We suggest that you always review the privacy policy of each new website that you visit.


    As our business grows and changes, and as technology and Internet use and practices change, Sompo may, from time to time, determine that changes in its policies, including this Privacy Policy, are prudent. If any such changes are made, they will be posted on this Website. Therefore you should review this Privacy Policy and other policies posted on this Website for potential changes when you return to the site for future visits.

    Please send your questions or comments via e-mail: Click here to send an e-mail to us.

Cookie Policy

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